Cast Operations

We keep your Agama platform operational and effective. Our experience with the Agama platform helps you get the most out of your video operations and analytics. We focus on solving real issues and making your systems more stable, insightful, and useful to your teams. System reviews that reduce data gaps and downtime. We review your IT environment and Agama configuration to identify issues with data generation and stability. We analyze and document data inconsistencies and integration issues—and help drive cases with Agama support to resolution. Analytics that connect data to real-world problems. We perform ad-hoc analysis to identify QoE problems and locate faulty equipment. We help configure groupings by IP range and metadata to improve analytics value, and fine-tune the Customer Care API for better alignment with the actual user experience. Consulting that helps you use Agama better. We advise on how to expand your platform, help you navigate app and STB integration challenges, and support app teams in using Agama tools effectively—including setting up KPIs and dashboards that support canary releases and quick feedback loops.

Services 🧑‍💻

* IT and system reviews for Agama platform stability * Review of IT and Agama system configuration * Troubleshooting and issue handling with Agama support * Ad-hoc video analytics and deep dives into QoE issues * Configuring data models, metadata, groupings, alarms * Customer Care API setup that matches customer reality * Advising on license purchases and other investments * Working on devops procedures using monitoring transparency

Technology 🖥️

* Agama platform: CDM, Analyzer, Verifier, Integrations. * Linux-based IT infrastructure * Agama platform * Integrations with devices and analytics tools * Custom software development and extensions

Contact 📞

📍 Linköping, Sweden info@agsec.se